143 Clarence St, Brampton, ON L6W 1T2
(+1) (289) 401-9333
Restaurant & Hospitality HR Made Simple.
HR Management
We have HR all figured out. Let us handle it for you.
HR EXPERTISE IN THE AREAS YOU NEED IT MOST
Our HR department is there to help all staff in training, progress, and development.
We believe that every business is unique, and there is no one-size-fits-all solution to HR management. That’s why we take a personalized approach to every client, taking the time to understand your business and your specific needs.
Our team of HR professionals has extensive experience working with businesses of all sizes and is committed to helping you navigate them effectively.
Our HRM service portfolio includes:
Recruitment and Staffing
On - Boarding
Performance Management
Payroll Administration
Training and Development
Compliance and Employee Relations
HR Policy & Procedure Development and Implementation
Flexible and Scalable HR Solutions to streamline your operations for businesses of all sizes
This department goes above and beyond to help manage your staff.
Recruitment
Having the right person in the right place, at the right time is crucial to an organisation’s performance.
HR Policies
HR policy provides generalized guidance on the approach adopted by the organization, enabling managers and employees to make informed decisions and take appropriate actions.
Payroll Services
Our Payroll services will manage your bi-weekly and monthly payroll with diligence and efficiency,
HR Management Software - Onevision
We offer an all-in-one automated HR Management system
Overview
In-house support
We have created an extensive database of existing and previous staff members willing to move around for job opportunities if we're unable to hire locally.
Recruitment efforts
We can post ads on all relevant job sites, and ensure that the right person is picked for the job with our rigorous hiring and evaluation system.
Management staff
We train all our existing staff members to be future leaders, which is why we can almost always find a supervisor or manager ready to work at your restaurant.
Training & Development
Whether it's fine dining or fast food, we have an extensive database of courses and material that we ask all our staff to complete.
Payroll
HR is the initial team to start on our biweekly payroll execution. We check all timecards, ensure that all breaks and overtime are added, and then finalize it for Finance.
Conflict Resolution
Our team is the go-to for any staff-related problems. We work with the restaurant staff and their managers to resolve any disputes or issues.
Everything your business needs in one place.
Our HR technology is simple, powerful, and easy to use.
We Provide a Full Suite of HR Services
The challenges can be overwhelming, but our team will take them off your plate!
Staff, training, and scheduling can be a hassle. Which is why our HR team handles it for you. Whether it’s staff conflict or checking if the staff are efficiently scheduled, we have it covered.
Operations
Our operations team handles everything from food cost to customer service, ensuring seamless and efficient restaurant management.
Operations Made Easy
Streamline operations and manage everything from one place.
Revolutionize your restaurant operations with our innovative and unparalleled management services, designed to enhance efficiency and drive growth like never before.
Food cost analysis
Sales review
Inventory management
Quality assurance
Marketing
The future is brighter when you’re more prepared
Effective management can be a daunting task, but with our system in place, rest assured that absolutely everything is reviewed frequently.
01Sales review
Our team conducts regular weekly and monthly sales reviews to optimize your revenue.
Through effective scheduling, operational hour adjustments, inventory management, upselling techniques, and marketing strategies, we ensure that your sales are maximized.
These are just a few of the parameters that we track daily/weekly that are then discussed weekly with the manager.
02Food Cost
The Finance department helps us to calculate the monthly cost with weekly inventory data.
Our Operations team then discusses this with the restaurant managers, including strategies to bring down the food cost and wasteage.
The inventory is taken weekly by the Finance team, and the food cost is calculated at the end of each month to be discussed with the manager and supervisor.
03Delivery Platforms
The DTL discusses all points of concern, including driver wait minutes, reviews, requested refunds, and more, with the restaurant manager and supervisor so that they can improve.
Ratings for platforms is taken weekly and published to this report. DTLs discuss it with each manager.
04In-Store Audits
For all GTA-based restaurants, we have a designated internal auditor who visits the restaurants twice a month to inspect cleanliness, scheduling, and equipment maintenance (including biweekly knife sharpening).
05Scheduling
With experience in both fine dining and fast food restaurants, we have set target hours for our managers to meet. In the most recent bonus period, 88% of our restaurants met their targets.
We provide our restaurants with weekly scheduling data using Onevision.
With more than 14 teams under our management, we have set out defined target hours that our staff should be scheduling to maximize both revenue and customer service.
06Customer Service
Whether it’s a rating left on Uber or on Google, we have a 48-hour turnaround to respond to each and every customer.
Any Google, Uber, and Doordash detailed feedbacks are also discussed with the manager within 48 hours to understand what happened and how to prevent a repeat of this situation.
07Food Handler Certifications
As required by law, we also require all our restaurant managers and supervisors to be certified Food Handlers. This is why we have a program to enroll all eligible members and get them certified with Safecheck.
Our Operations department tracks and ensures that a certified Food Handler is always scheduled during opening hours.
Using Safecheck, we ensure that all senior staff members are certified.
08Franchisee Communication
The Operations department also handles any relevant communications with your franchisor. This includes audit reports, inventory help, marketing, and more.
Meeting minutes of one of our managers and the franchisor to discuss reducing food cost due to high prices from vendors.
09Bonus Structure
As you may have read here and across the other departments, we enroll all our restaurants in a bonus structure.
This is to motivate all our staff to meet the required targets for food costs, sales per hour, target hours, and their internal store rating published weekly.
Our Operations team discusses the bonus monthly with the manager and supervisor to see where the met the criteria, and where they missed out.
A summary of the criteria used to calculate bonuses.
The operational processes are what drive the business
MyRestaurants is thriving in Canada, trusted by restaurants all over the country. We can manage your restaurants no matter where you are - reach out today.