Human Resources

The HR team is an integral part of MyRestaurants, and stays connected with all staff members to deal with any and all issues.
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Our expertise in all the areas that you need help with.

Our HR department is there to help all staff in training, progress, and development.

We believe that every business is unique, and there is no one-size-fits-all solution to HR management. That’s why we take a personalized approach to every client, taking the time to understand your business and your specific needs.

Our team of HR professionals has extensive experience working with businesses of all sizes and is committed to helping you navigate them effectively.

Our HRM service portfolio includes:

Recruitment and Staffing
Training and Development
Performance Management
Payroll Administration
Compliance and Employee Relations
HR Policy & Procedure Development and Implementation
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01Internal Staffing

Starting out in the GTA, we have expanded to Thunder Bay and B.C. with the help of team members willing to relocate for newer opportunities.

Our managers and supervisors are almost always promoted internally so you can have the most reliable team at your restaurant.

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Snippet of the database used to promote existing staff members and the criteria used.

02Recruitment

Any time that staff is required at your restaurant, our HR team can step in to help. We will advertise online and assist the manager in any interviews and evaluations.

This is after a short review to check if existing staff can move around to accommodate to any staffing shortages.

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Hiring for a restaurant in Ajax.

03Training & Development

Whether it’s fine dining or fast food, we have an extensive database of courses and material that we ask all our staff to complete via eLearning. This includes training, policies, health and safety, and more.

Our staff are also evaluated periodically by the HR team to assess for future leaders!

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A snippet of our extensive evaluation form.

07Payroll

HR is the initial team to start on our biweekly payroll execution. The team checks all timecards ensures that all breaks and overtime are added, and then finalizes it for Finance.

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HR approves all timecards manually for every payroll.

05Schedule Reviews

HR reviews the weekly schedule for each restaurant to ensure that:

  1. A manager or supervisor is scheduled daily
  2. Shifts are alternated to ensure managers are scheduled at both openings and closings

The DTL discusses any concerns with them.

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A snippet of the criteria that our HR uses for schedule reviewing.

06Conflict Resolution

HR works with all staff members to ensure that any conflicts that arise are involved. DTLs are always involved in these discussions as they talk with all staff members at least once a month.

All disputes are tracked by HR for future reference.

07Write-ups

HR issues write-ups for any serious mistakes, including:

  • Mismanagement of equipment
  • Health and safety violations
  • Mismanagement of cash

Write-ups are also tracked by HR.

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The write-up form issued to staff members.

08Monthly Staff Meetings

The HR team is responsible for ensuring that all our restaurants conduct monthly staff meetings.

This is where staff can discuss ideas, suggest improvements for us, report any problems, and more.

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Record of staff meetings.

09Appreciation

We believe in motivation by appreciation. This is why we have our Annual Appreciation Day in December to get together and recognize the efforts made by all of our restaurants.

We also have a birthday-gift program, weekly appreciation mentions for top-scoring restaurants, and more.

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Trained professionals

We have qualified and internally trained professionals ready to handle your restaurant. Whether it's conflicts or scheduling, we have the perfect way to handle it all.
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